Privacy Policy

Last updated: June 10, 2026

1. Introduction

Global Experience DMC (“Global Experience,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, billing address, passport details (when required for travel bookings).
• Booking Data: Travel dates, destination preferences, hotel and transfer selections, special requests, and payment information.
• Technical Data: IP address, browser type, device information, pages visited, and time spent on our site.
• Communication Data: Records of correspondence via email, WhatsApp, phone calls, or contact forms.

3. How We Use Your Information

We use your information for the following purposes:

• To process and manage your travel bookings (tours, transfers, hotels, weddings, MICE events).
• To communicate with you about your reservations, inquiries, and customer support.
• To improve our website, services, and customer experience.
• To send promotional materials and newsletters (only with your explicit consent).
• To comply with legal obligations and enforce our Terms & Conditions.

4. Payment Processing

All payments are processed securely through Stripe, a PCI-DSS compliant payment processor. We do not store or have direct access to your full credit card numbers. Stripe may collect additional information as described in their own privacy policy.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Hotels, tour operators, transportation companies, and local guides necessary to fulfill your booking.
• Payment Processors: Stripe and other financial institutions for transaction processing.
• Legal Authorities: When required by law or to protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL/TLS encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, contact us at info@gextravel.com.

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., TripAdvisor, Google). We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@gextravel.com
Phone: +1 305-363-7381
Address: Edificio Empresarial Central Park, Local 315, Calle Principal Down Town Punta Cana, Bavaro, La Altagracia, Dominican Republic